Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We charge two prices depending on what you will order.

If you order Al Fakher or Starbuzz Vintage we charge £2.99. It doesn’t matter how many units you will order.

If you order Starbuzz (Standard Series, Starbuzz Bold), Taboo, or ZEN we charge £5.99. It doesn’t matter how many units you will order.

If you order Al Fakher, Starbuzz Vintage plus any other brand, we charge £5.99

Which payment methods are accepted ?

We accept Bitcoin and Paysafe Cards. If you don’t know how to use them, you can give us a call.

How long will delivery take?

We only offer Next day delivery.

If you pay before 10:00am, you will receive your next the next day. Otherwise, you will receive it the second day.

What exactly happens after ordering?

We will start preparing your offer. We might call you to verify or ask any questions about the order. Make sure you provide a correct telephone number to reach you.

Send us an email

[email protected]

You can send us an email or call us at 077 832 35 185. If you need to pay with a different payment method, call us to discuss the options.